Recent Posts

March 28, 2022 Be Nice Campaign, Ombuds Practices

A Reminder to Be Nice – hard on problems and soft on people

By Roy Baroff Dear NC State Faculty and Staff: I’m Roy Baroff, the NC State Faculty and Staff Ombuds. This is my 8th year of service in this role and it’s been...

March 4, 2022 Ombuds Practices, Skills

Let’s Go Fishing – BrainFishing

By Roy Baroff That’s the premise from experienced mediators and conflict coaches Gary Furlong and Jim Harrison in their wonderful book – BrainFishing – A Practice Guide to...