Recent Posts

American Bar Association – Ombuds Resolution

At the recent American Bar Association annual meeting, a resolution supporting ombuds programs passed without any dissenting votes. The resolution is simple and straightforward yet...

Staff Ombuds News

Here’s an interview and story from NC State News on the Staff Ombuds pilot program. Ombuds Expands Services to Help Staff

One Sided Conflict Resolution

  This was the title that caught my eye – how can you resolve a conflict with someone else without actually engaging that person? At...

Working with Differences – Getting to Yes

  How do we address differences in the workplace?  What can we do as managers/supervisors/leaders?  One answer can be found in a post from Yvonne Wichtner-Zoia,...

Staff Ombuds – what types of issues / cases?

As I talk with NC State Staff members across the university as part of our roll out of the staff ombuds services pilot program, I...

NC State Expands Ombuds Services as Pilot Program

Beginning January 1, 2017, NC State has expanded ombuds services to include all staff members as part of a year long pilot program. (Staff includes...

Diversity Dialogue at NC State

  Here’s a great opportunity to be “Nice” – be hard on problems and soft on people! Hope to see you at this program –...