Staff Ombuds Office

COVID-19 Impact: The Faculty & Staff Ombuds Office is open to help empower employees, connect them to resources and coach them through conflicts. Meetings by phone and by virtual format are available. Not sure where to turn – Go Ombuds!

Call the ombuds direct for more information – 919-515-7685

Greetings NC State Staff!

I’m Roy Baroff your NC State Staff Ombuds (Certified Organizational Ombuds Practitioner®)(he/him). I have 30+ years in the conflict resolution field as a mediator and attorney and now over four years as staff ombuds. I’ve now met and talked with staff members across the university and I’m pleased to bring this experience to the Staff Ombuds Office. I serve all SHRA and EHRA non-faculty members. For detailed information – Meet the Ombuds.

Want to meet the ombuds – schedule a meeting At this time, Roy will come to you virtually whether its a 10 minute hello or a more in-depth presentation. He’ll come to your unit, program, department or division (you name it!) to provide information about ombuds services.

Give Roy a call 919-515-7685 or send an email – to set this up.

According to the International Ombuds Association, in today’s workplace of
accelerated change, the organizational ombuds is your trusted navigator.


  • The ombuds empowers people and the university to reach their full potential. 
  • The ombuds engages with people and the university to help inform critical decisions.  
  • The ombuds helps people build and strengthen relationships across the university.
  • The ombuds surveys the university terrain, monitors trends and promotes fair process.

Here’s an IOA Ombuds brochure.

The staff ombuds office is independent, impartial, informal and confidential and here’s a description of the ombuds role provided to every visitor to the office. The office operates pursuant to the Ethics and Standards of the International Ombuds Association (IOA) – the IOA Code of Ethics and IOA Standards of Practice.

Learn more about the ombuds office Principles & Practices or seek answers to common questions – FAQ.

Here’s Roy at the Staff Senate on 2/1/17 (far left facing you in the green sweater)!

If you are not sure where to go for help – GO OMBUDS !

Meetings are by appointment only and it is preferred that you call Roy Baroff to set up an appointment.  Roy understands you may not be able to meet during your work day and he is available with flexible hours and scheduling. Contact the ombuds to set up an appointment and confidentially discuss your situation.

Here’s a link if you are a student or want to contact Student Ombuds Services.

Provide feedback to the Staff Ombuds Office.

Check out this short video from the International Ombuds Association (2 minutes) explaining the role of today’s ombuds: