Staff Ombuds Office

Greetings NC State Staff!

I’m Roy Baroff (Certified Organizational Ombudsman Practitioner / CO-OP®), your NC State Staff Ombuds! I have 30+ years in the dispute resolution field as a mediator and attorney and now over a year as staff ombuds. I’ve talked with staff members across the university over the past year and I’m delighted to bring this experience to the Staff Ombuds Office. For detailed information – Meet the Ombuds.

The staff ombuds serves all SHRA and EHRA non-faculty members and has two primary roles:

  • First, the staff ombuds is a confidential resource and sounding board to discuss issues of concern. The staff ombuds can also provide information and discuss University policies and procedures with the goal to help resolve situations informally.
  • Second, the staff ombuds listens for systemic concerns and brings these to the attention of the University while protecting the confidentiality of the source.

The staff ombuds office is independent, impartial, informal, and confidential. It operates pursuant to the Ethics and Standards of the International Ombudsman Association (IOA) – the IOA Code of Ethics and IOA Standards of Practice.

Learn more about the ombuds office Principles & Practices or seek answers to common questions – FAQ.

Here’s Roy at the Staff Senate on 2/1/17 (far left facing you in the green sweater)!

The NC State Staff Ombuds Office is located just off campus at 112 Cox Ave., Ste. 212, just a short walk from campus and with parking available.

Meetings are by appointment only and it is preferred that you call Roy Baroff at 919-935-0922 to set up an appointment.  Roy understands you may not be able to meet during your work day and he is available with flexible hours and scheduling. Give him a call to confidentially discuss your situation.

You can also reach the Staff Ombuds (Roy Baroff) through NC State email at or outside the University at

(NOTE: if you send to or from an NC State email address, then it is a public record.)

Provide feedback to the Staff Ombuds Office.

Contacting the NC State Faculty & Staff Ombuds Office or the Faculty & Staff Ombuds is not notice to NC State of any issue, complaint, grievance or claim.