conflict engagement

Mar 4, 2022

Let’s Go Fishing – BrainFishing

That’s the premise from experienced mediators and conflict coaches Gary Furlong and Jim Harrison in their wonderful book – BrainFishing – A Practice Guide to Questioning Skills (2018). I recently attended a presentation by Furlong and came back hooked!! Here’s a strategy for how to engage in thoughtful conversation – Go BrainFishing!! According to Furlong… 

May 19, 2020

Ombuds 20:9 / Skilled Listening

May 4, 2020

Ombuds 20:7 / Pros and Cons

Apr 24, 2020

Ombuds 20:6 / Difference Analysis

With spring in full gear and summer around the corner, a typical North Carolina plan takes shape – when are we headed to the beach or mountains? However, in this challenging covid-19 time, we may not be able to make the journey in-person. We can at least imagine that walk on the beach and that’s… 

Apr 13, 2020

Ombuds 20:4 / Conflict Styles

Physical distance – Ombuds connection. That’s the idea behind Ombuds 20, a weekly 20 minute virtual meeting with the NC State Faculty & Staff ombuds. Along with the ombuds Roy Baroff introducing ombuds services and sharing a conflict engagement tip, the meeting also includes a meditation led by Alexis Steptoe from NC State Wellness and Recreation ThriveWell… 

Apr 6, 2020

Ombuds 20:3 / One Sided Conflict Resolution

For the latest Ombuds 20 virtual meeting (4/1/20), with staying home the current norm to battle covid-19, it seemed fitting to focus inward, on one sided conflict engagement / resolution. However, before we addressed conflict tools, Alexis Steptoe from Wellness and Recreation, led us through the STOP meditation practice to connect us with our resiliency… 

Sep 11, 2018

Ombuds Day – 10/11/18

Meet your NC State University Ombuds’ across campus to celebrate the first ever Ombuds Day!! The American Bar Association Dispute Resolution Section Ombuds Committee and other ombuds organizations including the International Ombudsman Association have set October 11, 2018, as ombuds day. Your NC State ombuds’ – Mike Giancola (Student Ombuds) and Roy Baroff (Faculty & Staff) will…