At the recent American Bar Association annual meeting, a resolution supporting ombuds programs passed without any dissenting votes. The resolution is simple and straightforward yet by its passage demonstrates the importance of the ombuds role today and into the future.
Here’s the full text of the resolution:
RESOLVED that the American Bar Association encourages greater use and development of ombuds programs that comply with generally recognized standards of practice, as an effective means of preventing, managing, and resolving individual and systemic conflicts and disputes.
The NC State Faculty & Staff Ombuds program complies with the standards of practice and code of ethics as promulgated by the the International Ombudsman Association (these are the generally recognized standards) and its ombuds’ Roy Baroff is a Certified Organizational Ombudsman Practitioner.