Resources

This page provides materials and reports from the NC State Faculty & Staff Ombuds Office. It also includes International Ombuds Association (IOA) materials.

Office Materials

• Ombuds Role Information (provided / available to office visitors)
• Office Poster

• NC State Faculty Ombuds Charter
• Formal v Informal comparison chart

NC State Faculty & Staff Ombuds Office Reports

Annual Reports

• Annual Report 2016 – Faculty Ombuds Office
• Annual Report 2017 – Faculty & Staff Ombuds Office
• Annual Report 2018 – Faculty & Staff Ombuds Office
• Annual Report 2019 – Faculty & Staff Ombuds Office
• Annual Report 2020 – Faculty & Staff Ombuds Office

Summary Reports

• 2017 and 2018 Summary
• 2019 Summary
• 2020 Summary

International Ombuds Association Materials

IOA Code and Standards

• IOA Code of Ethics
• IOA Standards of Practice
• IOA Uniform Reporting Categories

IOA Conference Presentations

• IOA 2016 – Open Ombuds Office
• IOA 2017 – Open Ombuds Office 2.0
• IOA 2018 – Mediation Theory into Ombuds Practice
• IOA 2019 – Ombuds as Negotiation Coach
• IOA 2021 – The Usual Suspects: Conflict Resolution Concepts, Ideas and Tools You Routinely Share with Visitors

Check out this short video (2 minutes) from the International Ombudsman Association explaining the role of today’s ombuds.

Contacting the NC State Faculty & Staff Ombuds Office or the Faculty & Staff Ombuds is not notice to NC State of any issue, complaint, grievance or claim.