Resources

This page provides materials and reports from the NC State Faculty & Staff Ombuds Office. It also includes International Ombuds Association (IOA) materials.

Office Materials

• NC State Faculty Ombuds Charter
• Formal v Informal comparison chart

NC State Faculty & Staff Ombuds Office Reports

Annual Reports

• Annual Report 2016 – Faculty Ombuds Office
• Annual Report 2017 – Faculty & Staff Ombuds Office
• Annual Report 2018 – Faculty & Staff Ombuds Office
• Annual Report 2019 – Faculty & Staff Ombuds Office
• Annual Report 2020 – Faculty & Staff Ombuds Office
• Annual Report 2021 – Faculty & Staff Ombuds Office

Summary Reports

• 2017 and 2018 Summary
• 2019 Summary
• 2020 Summary
• 2021 Summary

International Ombuds Association Materials

IOA Code and Standards

• IOA Code of Ethics
• IOA Standards of Practice
• IOA Uniform Reporting Categories

IOA Conference Presentations

• IOA 2016 – Open Ombuds Office
• IOA 2017 – Open Ombuds Office 2.0
• IOA 2018 – Mediation Theory into Ombuds Practice
• IOA 2019 – Ombuds as Negotiation Coach
• IOA 2021 – The Usual Suspects: Conflict Resolution Concepts, Ideas and Tools You Routinely Share with Visitors