By Roy BaroffAfter a string of pleasant summer temperatures in the mid 80’s I realized that this is not our usual August weather here in central North... |Conflict Resolution, Feature, Ombuds Practices, Transitions
By Roy BaroffOn top of everything that everyone has been through over the last year plus and as we enter this next covid phase of return to... |Conflict Resolution, leadership, management
By Roy BaroffAt the recent International Ombuds Association (IOA) annual conference, we heard an excellent keynote address focused on dignity. Presented by Dr. Donna Hicks, from the Westford... |Conflict Resolution, Skills
By Roy BaroffMcKeown identifies three steps to achieving less to be more successful. First, one must explore the “very critical things you want to pursue” by creating... |Conflict Resolution, Feature, Leadership
By Roy BaroffWhen people come to the ombuds office with workplace issues, one of the prominent issues is about trust. Or rather, that trust has been “broken.”... |Conflict Resolution, Leadership, leadership, management
