Recent Posts

Skilled Listening – an ombuds super power!

One of the most important skills I bring to the ombuds role is listening. It’s one of our ombuds super powers! For many people who...

What Kind of Boss are You?

As I work with faculty and staff at NC State, a significant number of issues focus on evaluative relationships – meaning, people bring concerns about...

What and How is Next?

With the holiday season just behind us, it seems like a good time to think – what’s next in our workplace?  And, in addition –...

Avoiding conflict does not mean one avoids conflict ??!!

I recently had an “ah ha” moment about “avoiding” conflict.  With 30 years experience as a mediator, attorney and currently as the NC State Faculty...

From Great To Extraordinary – Leadership For All !

  NC State is currently in the midst of a major development effort (The Campaign for NC State) and with over 1.3 billion (yes billion)...

New Year’s Resolution = Conflict Resolution

  It’s the end of 2017 and, of course, it’s time for 2018 resolutions! What are your plans for 2018? Here at the NC State...

It’s all a matter of perspective – Going South !

  I recently attended a gathering of NC ombuds and we had an excellent meeting with far ranging discussion. These are great meetings for ombuds...