May 8, 2018
IOA Conference Highlights – Robin Hood and the Boss Whisperer
The International Ombudsman Association recently completed its annual conference with 400+ attendees (the largest conference to date) in downtown Richmond. There were many “highlights” to the conference and let me share a few. One afternoon session led by Teresa Ralicki, CO-OP (ombuds at University of Colorado – Denver) and Adam Barak Kleinberger, CO-OP (ombuds…