December 6, 2021 | Ombuds Practices, Skills The Ombuds – We Listen By Roy Baroff I was speaking with a visitor late last week. We ombuds identify people who we meet with as visitors because when they meet with us...
May 19, 2020 | Conflict Resolution, Ombuds Practices, Skills Ombuds 20:9 / Skilled Listening By Roy Baroff
August 26, 2019 | Conflict Resolution, Ombuds Practices, Skills Skilled Listening – an ombuds super power! By Roy Baroff One of the most important skills I bring to the ombuds role is listening. It’s one of our ombuds super powers! For many people who...
