Recent Posts

Ombuds Role and Risk Management

I’ll be participating later this week in a URMIA (University Risk Management & Insurance Association) regional conference in Raleigh where I’ll have an opportunity to...

Ombuds Office as Safe Place to Raise Issues

An ombuds office is designed to be independent, confidential, informal and impartial. It is an alternate communication channel for an organization by providing a safe...

Skilled Listening – an ombuds super power!

One of the most important skills I bring to the ombuds role is listening. It’s one of our ombuds super powers! For many people who...

Summer Coffee Hour with the Ombuds!

Come meet the faculty and staff ombuds – Roy Baroff. He is holding a “Summer Coffee Hour” on the last Wednesday of the month in...

What Kind of Boss are You?

As I work with faculty and staff at NC State, a significant number of issues focus on evaluative relationships – meaning, people bring concerns about...

Organizational Ombuds Support is Neutral and Impartial

Toward the end of last month the International Ombudsman Association (IOA) offered comment on proposed amendments to Title IX regulations to the Department of Education....

What and How is Next?

With the holiday season just behind us, it seems like a good time to think – what’s next in our workplace? ¬†And, in addition –...