Recent Posts

Meeting Guidelines Revisited !

Last fall I shared some meeting facilitation tips from Roger Schwarz, author of “The Skilled Facilitator” and now with the start of a new academic...

Skilled Listening – an ombuds super power!

One of the most important skills I bring to the ombuds role is listening. It’s one of our ombuds super powers! For many people who...

Meet Your Campus Troubleshooter – the Ombuds

A recent article in the Chronicle for Higher Education interviewed a number of ombuds across the country and noted the range of backgrounds and services...

What Makes an Employee Exceptional?

A few months ago I raised the question – What Kind of Boss are You? The post shared information about abrasive leaders and what could...

The Manager Self Test – are you abrasive?

In late March I introduced you to the Boss Whisperer aka Laura Crawshaw and her thinking about different types of managers. In my work with...

Summer Coffee Hour with the Ombuds!

Come meet the faculty and staff ombuds – Roy Baroff. He is holding a “Summer Coffee Hour” on the last Wednesday of the month in...