Recent Posts

NC Governor Roy Cooper Proclaims 2019 Ombuds Day

NC Governor Roy Cooper recently issued a proclamation celebrating Ombuds Day! Take a look and meet your NC State University Ombuds on Wednesday October 16th...

Ombuds Day 2019

It’s time for the second ever Ombuds Day!!  A day to celebrate and learn about ombuds services in your organization. This annual event is championed...

Effective process to start your day

How do you start your day when you get to work?  If you are like most of us, once you arrive, grab that cup of...

Meeting Guidelines Revisited !

Last fall I shared some meeting facilitation tips from Roger Schwarz, author of “The Skilled Facilitator” and now with the start of a new academic...

Skilled Listening – an ombuds super power!

One of the most important skills I bring to the ombuds role is listening. It’s one of our ombuds super powers! For many people who...

Meet Your Campus Troubleshooter – the Ombuds

A recent article in the Chronicle for Higher Education interviewed a number of ombuds across the country and noted the range of backgrounds and services...

What Makes an Employee Exceptional?

A few months ago I raised the question – What Kind of Boss are You? The post shared information about abrasive leaders and what could...