Recent Posts

Conflict Resolutions 2022

It’s that time of year – time for New Year’s resolutions! You know – when we put into practice the well thought and well planned...

The Ombuds – We Listen

I was speaking with a visitor late last week. We ombuds identify people who we meet with as visitors because when they meet with us...

Some Dangerous Questions

When people are in conflict it is often difficult for them to gain perspective on the situation. People only consider the situation from their own...

Ombuds Day 2021

Thursday October 14, 2021 marks the fourth annual Ombuds Day!!! This is a program established by the American Bar Association Dispute Resolution Section Ombuds Committee...

The Dog Days of Summer

After a string of pleasant summer temperatures in the mid 80’s I realized that this is not our usual August weather here in central North...

Making Decisions

On top of everything that everyone has been through over the last year plus and as we enter this next covid phase of return to...

Leading with Dignity

At the recent International Ombuds Association (IOA) annual conference, we heard an excellent keynote address focused on dignity. Presented by Dr. Donna Hicks, from the Westford...

Plan the Unplanned and 30 at 30

By now many people have been in lots and lots and lots of virtual meetings. It’s both great that technology has allowed many to continue...

Positivity Language

I came across a recent post by Alena Scuk Bego about using positive “feeling” words. Alena is a health and wellness writer and her idea...