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Nov 1, 2021

Some Dangerous Questions

When people are in conflict it is often difficult for them to gain perspective on the situation. People only consider the situation from their own perspective, they find fault and cast blame on the other, and they don’t listen. So, what to do? Consider “Some “Dangerous Questions.” At a recent Conflict Coaching Summit session organized…

Oct 13, 2021

Ombuds Day 2021

Thursday October 14, 2021 marks the fourth annual Ombuds Day!!! This is a program established by the American Bar Association Dispute Resolution Section Ombuds Committee and further supported by the International Ombuds Association. Need some help and not sure where to turn – Go Ombuds ! Here’s an Ombuds Day Proclamation from the Governor of…

Aug 9, 2021

The Dog Days of Summer

After a string of pleasant summer temperatures in the mid 80’s I realized that this is not our usual August weather here in central North Carolina. We usually have mid to high 90’s, high humidity, and thunderstorms with regularity – our dog days of summer. This got me thinking about that expression, so I looked…

Jun 14, 2021

Making Decisions

On top of everything that everyone has been through over the last year plus and as we enter this next covid phase of return to physical work spaces (for some) people are making decisions. And it’s a very challenging time to make decisions. Let me explain. We’ve been living in and through a pandemic. We’ve…

Apr 8, 2021

Leading with Dignity

At the recent International Ombuds Association (IOA) annual conference, we heard an excellent keynote address focused on dignity. Presented by Dr. Donna Hicks, from the Westford Center for International Affairs at Harvard University, she explained that there are three simple truths that guider her work around “dignity.” We all want to feel that we matter. When…

Mar 2, 2021

Plan the Unplanned and 30 at 30

By now many people have been in lots and lots and lots of virtual meetings. It’s both great that technology has allowed many to continue their work without much interruption. It’s provided a new perspective on how we do our work and, in particular, where we do it from. It’s impacted how we schedule because…

Feb 2, 2021

Positivity Language

I came across a recent post by Alena Scuk Bego about using positive “feeling” words. Alena is a health and wellness writer and her idea is to use these words to both celebrate and support positivity. Have a great week! Enthusiasm Interest Hope Kindness Gratitude Confidence Admiration Pride Euphoria Compassion Pride Contentment Satisfaction Amusement Awe…

Dec 29, 2020

B I F F explained – a tool for 2021 !

Nov 17, 2020

Dealing with High Conflict Behaviors