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Nov 7, 2019

The Ombuds as Conflict Engagement Extension Practitioner

Two weeks ago, the NC Cooperative Extension State conference “Partnering to Serve” was in Raleigh to bring together extension from across North Carolina. All told over 700 extension agents, faculty and staff attended the event with multiple presentations and educational sessions. As the NC State Faculty & Staff ombuds I serve extension and had a chance…

Oct 7, 2019

NC Governor Roy Cooper Proclaims 2019 Ombuds Day

NC Governor Roy Cooper recently issued a proclamation celebrating Ombuds Day! Take a look and meet your NC State University Ombuds on Wednesday October 16th from 11:00 a.m. to 2:00 pm in Talley Student Union!

Oct 3, 2019

Ombuds Day 2019

Sep 30, 2019

Effective process to start your day

Sep 12, 2019

Meeting Guidelines Revisited !

Aug 26, 2019

Skilled Listening – an ombuds super power!

One of the most important skills I bring to the ombuds role is listening. It’s one of our ombuds super powers! For many people who visit the office, it’s what they are seeking. Someone to listen. Let me note that listening does not mean one agrees; instead, it means one is focused on fully hearing…

Aug 5, 2019

Meet Your Campus Troubleshooter – the Ombuds

Jul 22, 2019

Transition Management – What do you need to know about me?

I recently worked with a faculty member and part of our discussion focused on a new person joining the department that was also going to be sharing office space. We discussed how addressing expectations and making decisions about how to work in the same office space could be very helpful to set up the work…

Jul 3, 2019

What Makes an Employee Exceptional?

A few months ago I raised the question – What Kind of Boss are You? The post shared information about abrasive leaders and what could be done about it. More recently I shared additional information and a self-test to examine whether one is an “abrasive” manager.  Now, as the summer heats up, let’s cool things…