Educational Marketing

May 23, 2018

Inside Outsider – The Independence of the Organizational Ombuds

  What makes an organizational ombuds office different from other available resources?  I often get this question and, in answer, I point to the IOA (International Ombudsman Association) Code of Ethics and Standards of Practice that include Independence, Confidentiality, Informality, and Impartiality. While some resources within an organization have some “parts” of these as features,… 

Apr 9, 2018

Ombuds Day – October 11, 2018 !!

Well – it is “official” !!!  The American Bar Association Dispute Resolution Section (voluntary association of attorneys) has designated October 11, 2018 as Ombuds Day! There was much talk of Ombuds Day at a recent Ombuds Committee meeting at the ABA Dispute Resolution Section conference last week in Washington, D.C. Here’s a photo of the… 

Jul 26, 2017

Staff Ombuds News

Here’s an interview and story from NC State News on the Staff Ombuds pilot program. Ombuds Expands Services to Help Staff 

May 24, 2017

In the Zone with Zone Meetings !

  17 zone meetings in 6 days with 250 people. That’s part of the NC State Staff Ombuds services roll out! Over the past three weeks I’ve met with Housekeeping Zones across NC State. I’ve met folks at 6:15 a.m., just coming off their shift and 6:30 p.m., just getting started. I’ve met folks with 29 years…