Here’s an interview and story from NC State News on the Staff Ombuds pilot program.
17 zone meetings in 6 days with 250 people.
That’s part of the NC State Staff Ombuds services roll out!
Over the past three weeks I’ve met with Housekeeping Zones across NC State. I’ve met folks at 6:15 a.m., just coming off their shift and 6:30 p.m., just getting started. I’ve met folks with 29 years work experience to three days!
I appreciated the warm welcome from Zone managers and all who attended and folks demonstrated a solid understanding of the staff ombuds role by offering on point comments – you’re not HR, but you could still help with a workplace issue (yes) – and asking some great questions ranging from “Where does the term Ombuds come from?” (It’s from Sweden) to “How much does it cost?” (there’s no charge as it’s part of the many benefits staff receive here at NC State).
My overall take away from these meetings is that NC State has outstanding Zones and outstanding employees that keep the campus clean and allow for all to work and learn! To be sure, there are likely some issues (that’s true in any work place) and it is my goal for the Staff Ombuds Office to be of service in resolving workplace concerns.
Thanks again for the hospitality and see you around campus!