Recent Posts

B I F F explained – a tool for 2021 !

With 2021 fast approaching, this can be a time to take stock and make plans. Often when I meet with a faculty or staff member...

Dealing with High Conflict Behaviors

With many challenges all around us, here is an overall strategy and one approach / tactic to navigating difficult behaviors. These ideas come from the...

Building Connections in Your Online Meetings

By now, you have been in so many zoom, webex, google, microsoft, etc., etc., etc., meetings that you want to . . . Well, you...

Ombuds 20:10 / Conflict Positive

The final ombuds 20, the10th in a weekly virtual meeting series (20 minutes) with the faculty and staff ombuds, started with a meditation body scan....

Ombuds 20:9 / Skilled Listening

The 9th Ombuds 20 (5/13/20) focused on the art and a little science of listening. We focused on Step 2 (Clarify Perceptions) of Dudley Weeks...

Ombuds 20:6 / Difference Analysis

With spring in full gear and summer around the corner, a typical North Carolina plan takes shape – when are we headed to the beach...

Ombuds 20:5 / Four Ways of Seeing

Twenty minutes to take a few deep breaths, learn about ombuds services for faculty and staff, and pick up a conflict engagement tip. That’s the...

Ombuds 20:4 / Conflict Styles

Physical distance – Ombuds connection. That’s the idea behind Ombuds 20, a weekly 20 minute virtual meeting with the NC State Faculty & Staff ombuds....

Ombuds 20:2 / Reframe to Us v the Problem

Thanks to all who joined the second weekly virtual Ombuds 20 meeting yesterday as we had 20 participants. Some had their video feed on and...