Recent Posts

Let’s Go Fishing – BrainFishing

That’s the premise from experienced mediators and conflict coaches Gary Furlong and Jim Harrison in their wonderful book – BrainFishing – A Practice Guide to...

The Ombuds – We Listen

I was speaking with a visitor late last week. We ombuds identify people who we meet with as visitors because when they meet with us...

Plan the Unplanned and 30 at 30

By now many people have been in lots and lots and lots of virtual meetings. It’s both great that technology has allowed many to continue...

Ombuds 20:6 / Difference Analysis

With spring in full gear and summer around the corner, a typical North Carolina plan takes shape – when are we headed to the beach...