Skills

Apr 20, 2020

Ombuds 20:5 / Four Ways of Seeing

Apr 13, 2020

Ombuds 20:4 / Conflict Styles

Physical distance – Ombuds connection. That’s the idea behind Ombuds 20, a weekly 20 minute virtual meeting with the NC State Faculty & Staff ombuds. Along with the ombuds Roy Baroff introducing ombuds services and sharing a conflict engagement tip, the meeting also includes a meditation led by Alexis Steptoe from NC State Wellness and Recreation ThriveWell… 

Mar 26, 2020

Ombuds 20:2 / Reframe to Us v the Problem

Mar 19, 2020

Ombuds-20:1 / Go to the Balcony

Sep 30, 2019

Effective process to start your day

Aug 26, 2019

Skilled Listening – an ombuds super power!

One of the most important skills I bring to the ombuds role is listening. It’s one of our ombuds super powers! For many people who visit the office, it’s what they are seeking. Someone to listen. Let me note that listening does not mean one agrees; instead, it means one is focused on fully hearing…