conflict resolution

Nov 1, 2021

Some Dangerous Questions

When people are in conflict it is often difficult for them to gain perspective on the situation. People only consider the situation from their own perspective, they find fault and cast blame on the other, and they don’t listen. So, what to do? Consider “Some “Dangerous Questions.” At a recent Conflict Coaching Summit session organized…

Nov 17, 2020

Dealing with High Conflict Behaviors

May 12, 2020

Ombuds 20:8 / Essential Steps to Conflict Resolution

Jan 3, 2020

New Year’s “Conflict” Resolution !

Nov 2, 2017

The Third Way – 18 Camels

  I met with a faculty member recently who shared a situation and how they responded. It was explained that when X happened, then the only choice was to do Y. The faculty member was upset, angry about the situation, so I listened. I then summarized what I’d heard to make sure I had the…

May 3, 2017

Emojis, tagging, instagram + dealing with hostile email – BIFF it!!

  I’m working on a presentation “Conflict Resolution in Our Digital Age” and thinking a lot about our electronic communications. I’m on email and text most every day, yet working with people in conflict seems to work best when we meet face-to-face. That’s why most of my meetings are in-person. This is also supported by…

Dec 19, 2016

Resolving Conflicts – the Present, the Future, and the Past

  As you may know, the NC State African American Cultural Center is in the midst of its 25th Anniversary year (1991 – 2016) (Congrats!) and I was on the Center website recently when something caught my eye. It was a banner showing the West African Adrinka Symbol Sankofa (“learning from the past” or “return…

Oct 8, 2015

NC State Faculty Ombuds Office Announces New Initiative

  The “Be Nice Campaign:  Be Hard on Problems and Soft on People”   On June 19, 2015, in a New York Times opinion, Christine Porath wrote “No Time to Be Nice at Work” opening with “MEAN Bosses could have killed my father.” I wrote about this article in the summer (see entry of 7/31/15)…

Sep 1, 2015

Difficult Conversations – Office of Faculty Development Workshop

Conflict resolution workshop featuring Roy Baroff, NC State Faculty Ombuds, presented by the Office of Faculty Development on Friday September 18th from 1:30 pm – 2:45. Come learn about Conflict Styles, how to have that difficult conversation, and meet the NC State Faculty Ombuds.  Here’s a link to registration for this event: OFD Registration Hope you…