Recent Posts

Ombuds 20:9 / Skilled Listening

The 9th Ombuds 20 (5/13/20) focused on the art and a little science of listening. We focused on Step 2 (Clarify Perceptions) of Dudley Weeks...

Ombuds 20:8 / Essential Steps to Conflict Resolution

Ombuds 20 continued last week (May 6th) with a Gratitude Meditation led by Katie Belusa from NC State Wellness and Recreation followed by a focus...

Ombuds 20:7 / Pros and Cons

Another Wednesday and another Ombuds 20! Twenty minutes with the ombuds to catch your breath, learn about ombuds services and receive a conflict engagement tip....

Ombuds 20:6 / Difference Analysis

With spring in full gear and summer around the corner, a typical North Carolina plan takes shape – when are we headed to the beach...

Ombuds – 20

In this challenging covid-19 environment, the NC State Faculty & Staff Ombuds, Roy Baroff, starting today (March 18 and running for the next 10 Wednesdays)...

Ombuds Role and Risk Management

I’ll be participating later this week in a URMIA (University Risk Management & Insurance Association) regional conference in Raleigh where I’ll have an opportunity to...

Skilled Listening – an ombuds super power!

One of the most important skills I bring to the ombuds role is listening. It’s one of our ombuds super powers! For many people who...

Organizational Ombuds Support is Neutral and Impartial

Toward the end of last month the International Ombudsman Association (IOA) offered comment on proposed amendments to Title IX regulations to the Department of Education....