Recent Posts

Ombuds 20:6 / Difference Analysis

With spring in full gear and summer around the corner, a typical North Carolina plan takes shape – when are we headed to the beach...

Ombuds – 20

Ombuds Role and Risk Management

I’ll be participating later this week in a URMIA (University Risk Management & Insurance Association) regional conference in Raleigh where I’ll have an opportunity to...

Skilled Listening – an ombuds super power!

One of the most important skills I bring to the ombuds role is listening. It’s one of our ombuds super powers! For many people who...